Course Content

This interactive workshop introduces concepts and tools that are practiced and then applied to relevant workplace situations.

The Octagon™ Behavioural Questionnaire

Understand your own behaviour in a range of situations, and its impact on relationships.

Learn how to adapt your behaviour to build rapport and to develop and maintain trust.

Relationships

Identify different types of workplace relationship, and learn how to improve them.

Trust and how to build it

Identify the key components of trust-based relationships as well as the potential obstacles to building trust.

In-the-moment skills

Learn a range of skills to enable you to:

• Build rapport with any business partner, at any hierarchical level, immediately
• Demonstrate a collaborative mindset, and gain buy-in from your colleagues and stakeholders
• Develop and maintain trust by emails, telephone conversations and in meetings.

(Skill Set: Relationship Building)