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Mastering Communications - 10 secrets to fast, clear, persuasive communications

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Resource Centre — Voice Mail Tips

More Effective Voice Mail

  • Repeat your phone number when you leave a voice-mail message. Many people talk too fast, and force the recipient to replay the message to "catch" your number. Repetition of the number is good communication.

  • Keep your own "Greeting" message short. Many messages are too long and include information that is obvious, like you're not there!

    • If you have a direct line, or are accessible after hours, you can update your message, to let people know that you are away, and when you will return.
    • Normally, use something like this as the core: "This is the voice mail of Mary Smith, please leave your message after the tone."
    • You could soften this by adding that you will get back to them as soon as possible. (Although it's probably an obvious detail!)
 

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