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McLuhan & Davies Communications, Inc - Business Communications Training
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In-House Workshops — Hot Topics and Optional Modules

You influence workshop content. Our core agenda, plus Hot Topics, will be tailored according to your group’s specific writing needs.



Hot Topics and Optional Modules You Can Choose:

  • What makes an effective E-mail?
  • The special needs of a sales letter
  • Writing the best customer service letter
  • Writing for web pages, internet, etc.
  • Writing fast, but accurately
  • Crafting the perfect report
  • Creating winning sales proposals
  • How to make your writing more “personal”
  • How to adjust your writing tone to be more convincing
  • Saying “no" persuasively
  • How’re your instincts? (grammar refresher)
  • Understanding the true craft of writing
  • How to save time through better planning
  • What’s the difference between technical and non-technical writing?
  • Writing for the digital audience
  • Handling lateral and logical readers
  • Writing for the non-technical reader
  • Preparing text for the general public



 

  • Point-form technique
  • Time management in your writing
  • Writing (and planning) effective procedural manuals
  • Writing strategies to sell your reader
  • Getting started
  • Nine ways to structure your document
  • Writing the persuasive Table of Contents
  • Selling yourself through your writing
  • Adjusting your writing style to connect with all audiences
  • Handling the Skim Reader
  • When to proofread on the screen, when to proofread on hard copy
  • When to use spell check and grammar check
  • Handling the audience’s attention span
  • Selecting the most readable typefaces
  • The subliminal aspects of writing: What persuades, what doesn’t
  • Preparing executive summaries

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(Skill-Set: Business Writing)


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