Managing E-mail: What Skills? - Managing E-mail – Mastering Electronic Communications™ – McLuhan & Davies Communications

McLuhan & Davies Communications Inc.

Managing Email: What Skills?

This prompts the question: What exactly are the skills needed to manage an effective email?

Most of us assume that writing is the one and only skill required because, on the surface, writing is the obvious skill.

But are we being misled by this? Does writing an email only demand good writing skills?

Moreover, since we can all talk, and we can keyboard, we reason we can all write effective emails, which is clearly arguable.

It's like buying a camera. We can all own a camera, but can we honestly say we can shoot exceptional photos, even good ones?

It's not enough to "point and shoot," you need skills. And with email you need more than just "writing."

(Skill-Set: Compose/Manage Email)